PRIVACY POLICY

 

This page informs visitors about our policies regarding the collection, use, and disclosure of personal information for those who use our services at nekavo.com. By using our website, you consent to the collection and use of information in accordance with this policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, unless otherwise defined here.

 

Information Collection and Use

We collect personally identifiable information such as your name, phone number, and postal address to provide and improve our services. This information may be used to contact or identify you, process transactions, and enhance your experience.

We also collect non-personally identifiable information through cookies and other tracking technologies to understand user behavior and improve our service.

 

Data Retention and User Rights

Personal data is retained for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal requirements. You have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict the processing of your personal data.
  • Request data portability.

These rights are extended globally and in compliance with relevant data protection regulations like GDPR, CCPA, and others. To exercise these rights, please contact us at support@nekavo.com.

 

Cookies

We use cookies to collect information and improve your experience on our site. Cookies help us understand user behavior and preferences. You can manage or opt out of cookies by adjusting your browser settings or specific opt-out preferences for non-essential cookies.

 

Data Security

We take commercially reasonable steps to protect your personal information. However, no method of data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

 

Data Sharing and International Transfers

We may share your personal data with trusted service providers who help us operate the site or provide services to you. These providers are bound by confidentiality agreements and are required to protect your data.

Nekavo may share user data (including transaction history, wallet logs, and identifying information) with law enforcement agencies if fraudulent activity, unauthorized access, or misuse of digital wallets or payment systems is detected.
Such disclosure will be made in compliance with applicable Indian cybercrime and data protection laws.

If your data is transferred outside of India, we ensure it is protected through mechanisms such as Standard Contractual Clauses (SCCs) to meet global legal standards, including GDPR compliance.

 

Links to Other Sites

Our website may contain links to third-party sites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We recommend reviewing the privacy policies of these external sites.

 

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately. If you are a parent or guardian and are aware that your child has provided us with personal information, please contact us.

 

Changes to This Privacy Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. Continued use of our services after updates constitutes acceptance of the revised policy.

 

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@nekavo.com.